Help/ Frequently Ask Questions

Conditions and Restrictions Regarding Use of Data

Disclaimer

The following terms and conditions govern all access to www.public-record.com and use of www.public-record.com. The user accepts, without limitation or alteration, all of the terms and conditions contained in this disclaimer.

Restrictions of Use

Record Information Services, Inc., is a for-profit company, and not a government agency, legal entity, or consumer reporting agency. Record Information Services, Inc., does not offer any legal counseling or advice. Record Information Services, Inc.,offers public record data to individuals and businesses alike for informational purposes only. The data we provide about individuals is information taken from public records only. All criminal data listed (Misdemeanors, Felonies, DUIs, and Suspended/Revoked Licenses), is the individual's arrest records only, and does not necessarily constitute a conviction. The data provided on our site shall not be used for consideration of establishing credit, consideration for hiring or firing employees, harassing or stalking individuals, or any other evaluation of risk or character for personal or business transactions. You must refer to your company's policies and/or state and federal laws regarding recruiting when consideration using public record information as a tool in judging character for employment or other business-related purposes. You are advised to be very cautious with the way you use our data and you are solely responsibility for any and all ways you use our data for personal or business matters. You agree to indemnify Record Information Services, of any and all legal fees, claims, lawsuits, or other implications that may arise from your use of our data.

Authorized Subscription Users and Sharing of Data

The only individuals allowed access to your subscription via your User Name and Password are the AUTHORIZED SUBSCRIPTION USERS that your Sales Representative has on file for you, stated by you at the time of your order. You agree not to share your user name and password with any other person, group, company, Website, or anyone else not known to your Sales Representative at the time of your order. You agree not to scrape, share, upload onto any Web page (or Web site), or re-transmit data to any third party.

History of Public Record Data

Data provided on www.public-record.com and all sister sites in no way constitutes the complete public records files of any and all individuals. By using our data, you agree that you understand that more records may and probably are available for the searched individual than what Record Information Services, Inc., can offer. The date history of our databases is provided on the main page of our website www.public-record.com and you acknowledge understanding of the data history for the database you ordered at the time of payment of your order.

Accuracy of Data

Information that Record Information Services, Inc. provides is gathered from Illinois Counties, State of Illinois, and Federal Government public record sources. This information is considered reliable, but is only as good as the public record. The accuracy and completeness of the information contained in our data bases or reports will not be guaranteed by Record Information Services, Inc. User agrees and understands the limits of historical back data regarding the public record databases they have subscribed to.

Do-Not Call Compliant

Record Information Services updated its records to meet the October 1, 2003 deadline and in compliance with Federal Trade Commission (FTC) regulations. Record Information Services scrubs all records against the DNC list twice monthly. If there is a phone number on the record, Record Information marks a Y for Yes - they are on the DNC list - or N for No - they are not on the DNC list (as of our last updated check). We strongly recommend that people visit the web site http://www.donotcall.gov to get all the facts regarding DNC regulations.

Indemnification

You agree to indemnify Record Information Services, of any and all legal fees, claims, lawsuits, or other implications that may arise from your use of our data, or anyone you allow to access our data through your account. This extends to all employees, independent contractors, vendors, customers, suppliers, directors, owners, and the company itself.

Purchases and Refunds

Record Information Services, Inc., allows only paid subscribers access to its web site. Record Information Services, Inc., does not offer refunds or exchanges after purchases or subscriptions are processed, under any circumstances. Record Information Services, Inc. reserves the right to deny purchases to anyone under any circumstances at any time. You agree to be the authorized user of any credit/debit cards used for purchasing our products. Record Information Services, Inc., will bill you for any and all legal or other fees associated with investigating your use of any fraudulent credit cards.

Actions of Advertisers

You agree that Record Information Services is not and will not be not be responsible for any transactions exchanged between you and any of our third-party advertisers which may be on consumer.public-record.com. You understand that third-party advertisers may collect cookies from you, in order to measure the results of their advertising.

Contacting Us

All communication regarding orders, receipts, confirmations, etc. with Record Information Services, Inc., will be done through e-mail. Record Information Services can be contacted at consumer@public-record.com.

Merger or Acquisition

In order to ensure a smooth transition of services, in the event of a merger, acquisition, reorganization, sale of all or substantially all of its assets, or the sale of an individual website owned by Record Information Services, Inc., Record Information Services Inc., may transfer your personal information to a third party as a part of such merger, acquisition, reorganization, or sale.

Disclaimer of Warranties

RECORD INFORMATION SERVICES, INC., UNDER NO CIRCUMSTANCES, WILL BE HELD LIABLE TO YOU OR ANY OTHER THIRD PARTIES, FOR ANY DAMAGES IMPOSED THROUGH YOUR DIRECT OR INDIRECT ACTIONS THAT RESULT FROM YOUR USE OF THIS SITE AND ITS DATA, OR THE DIRECT OR INDIRECT ACTIONS OF ANYONE THAT YOU GIVE ACCESS TO, EVEN IF WE ARE INFORMED OF SUCH DAMAGES. THIS INCLUDES ANY LOST PROFITS, INCIDENTAL OR ACCIDENTAL DAMAGES, ANY DISOBEYED LAWS THAT RESULT FROM YOUR USE OF THIS SITE AND ITS DATA, AND ANY AND ALL OTHER POSSIBLE DAMAGES. THERE ARE ABSOLUTELY NO WARRANTIES INCLUDED WITH YOUR USE OF THIS SITE AND ITS DATA, AND YOU ASSUME ANY AND ALL RISK ASSOCIATES WITH YOUR USE OF THIS SITE AND ITS DATA. THIS DISCLAIMER OF WARRANTIES APPLIES TO ALL VISITORS AND CUSTOMERS, REGARDLESS OF WHETHER OR NOT YOU MAKE A PURCHASE THROUGH US. RECORD INFORMATION SERVICES RESERVES THE RIGHT TO CHANGE, ADD, DISCONTINUE, OR ALTER THE WAY DATA IS VIEWED OR DELIVERED ON ANY OF ITS WEBSITES, AT ANY TIME, WITHOUT NOTICE TO VISITORS OR PAYING CUSTOMERS.

Back to List of Questions

Search Record Information Services: